If going to a different hub doesn't work, or you're working with a laptop, try every USB port available. On the back of your tower (if it's a standard desktop computer) any 2 USB ports that are paired right next to each other are part of the same hub. A problem with that particular hub will affect both ports, so using a different hub will avoid this issue. Nearly every USB hub consists of 2 ports side by side. If it does not, plug it into a different USB hub. If it shows up in the Device Manager properly, then the problem was simply software. Reinstall the driver, then plug in the Dazzle. On the popup asking you to confirm, make sure you click the checkbox that reads "Delete driver." Find every entry that lists Dazzle (you should have 2, but there could be more), right click on the entry, and choose Uninstall. To start, unplug the Dazzle from the USB port, then go into your device manager (right click My Computer > Manage) to delete the driver. Regardless of what the underlying problem is, you'll have to delete the driver manually from the Device Manager to confirm. Sounds like either a driver problem or a device problem. Eventually I'll document all known and future fixes to the KB. Thread title: There seems to be a huge abundance of people making threads to solve the same issue over and over again, so hopefully this can be a one stop for the most common fixes. Finally, if any admins are good with formatting, for the love of god please edit this post and make things nicer to look at (I can't format to save my life). If any admins have fixes they know of, feel free to edit this post and add them in. Also, any other solutions to get around the audio issues will be added as others detail the steps (since I don't have to use them, I haven't explored them fully). What I need is for other Dazzle users to test this with their own setups to see what programs it does and does not work with, which will be added to the lists. XSplit - until there's a way to force a specific audio device with the Dazzle video, you'll need to rely on programs like Amarec or a y-adapter OBS - initially there's a little static in the audio, but that usually clears up after about 10 seconds One of the interesting quirks of doing things this way is you'll have access to the video crossbar through AMCAP and can make on the fly changes to the video input (s-video or composite) and you can also change advanced video settings (region, color settings, etc) without causing any interruptions to a stream (aside from maybe a quick flash). In the future, just run AMCAP before your program of choice (OBS, etc) and leave it running in the taskbar. Rejoice!! Then minimize AMCAP to the taskbar (leave it running) On the main menu, click on Devices and choose the Dazzle Video and Dazzle Audio (audio won't show a check next to it)ģ. One of the programs that is installed alongside Pinnacle Studio, AMCAP (Pinnacle Studio > Tools > AM Capture in the start menu) is the program we'll be using.Ģ. This would explain why even though I chose the Dazzle Audio for game audio, nothing initially came through. Somehow the crossbar enables/disables the audio decoder in the drivers. After playing around with a few settings, I found that by tweaking the Dazzle's crossbar and tricking it to enable the "link related streams" function, the audio would work for 1 session (either preview or actual stream). Initially I was able to choose the Dazzle Audio device but no actual audio would come through. On top of that, each video capture device added now has the option to choose any audio capture device. Recently, OBS was updated with built-in deinterlacing options for video devices. Since Amarec does grab the audio for me, the only program I was able to test this in is OBS. Also, this fix does not work with XSplit in my experience. It's possible that it will work if you don't see it, but I give no guarantees. This fix involves using Pinnacle software to unlock the Dazzle's audio decoder, but in order for it to work the Dazzle DVC100 Audio device must be seen by whatever capture/stream program you're running (on top of making sure the Pinnacle capture software is installed, apparently it's good for something after all). After hearing about a fix involving running Pinnacle Studio, I decided to test out a temporary fix that I've been using to see if the suggested Pinnacle software could make the fix a little more permanent and less of a pain to setup. When those don't work, hardware workarounds have been used. Some programs, like AmarecTv and Virtual Audio Cable, have shown promise in getting the audio natively from the device. Eventually I'll document all known and future fixes to the KB.Īs most of us have seen, the Dazzle's audio component is not the easiest to get working. There seems to be a huge abundance of people making threads to solve the same issue over and over again, so hopefully this can be a one stop for the most common fixes.
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